PROFESSIONAL STANDARDS - ETHICS, ARBITRATION AND MEDIATION
Boards and Associations of Realtors® are responsible for enforcing the Realtors® Code of Ethics. The Code of Ethics imposes duties above and in addition to those imposed by law or regulation which apply only to real estate professionals who choose to become Realtors®.
Many difficulties between real estate professionals (whether Realtors® or not) result from misunderstanding, miscommunication, or lack of adequate communication. If you have a problem with a real estate professional, you may want to speak with them or with a principal broker in the firm. Open, constructive discussion often resolves questions or differences, eliminating the need for further action.
If, after taking these steps, you still feel you have a grievance, you may want to consider filing an ethics complaint. You will want to keep in mind that . . .
Please click on the link to access the Ethics Complaint Process:
Please contact Christy Conway, Director of Leadership Services at 678-597-4129 or firstname.lastname@example.org if you have any questions or to confirm that the Real Estate Professional you have a complaint against is a REALTOR® member that the Georgia Association of REALTORS® has jurisdiction over.
Arbitration, a form of alternative dispute resolution (ADR), is a legal technique for the resolution of disputes outside the courts. The parties to a dispute refer it to one or more persons (the "arbitrators", "arbiters," or "arbitral tribunal"), whose decision (the "award") they agree to be bound. It is a settlement technique in which a third party reviews the case and imposes a decision that is legally binding for both sides. A Request for Arbitration must be filed: 1) after the real estate transaction giving rise to the dispute has been completed; 2) within six months after the facts constituting the Arbitration matter could have been known in the exercise of reasonable diligence; 3) by the broker of a real estate agency.
Mediation vs. Arbitration
Watch NAR's one-minute video, which provides a brief summary of the benefits of mediation.
Please click on the link to access the Arbitration Process:
To find out more about the Ethics and Arbitration process from the National Association of REALTORS®, please click NAR Professional Standards. Please contact Christy Conway, Director of Leadership Services at 678-597-4129 or email@example.com if you have any questions about the Ethics and/or Arbitration process.