Georgia Association of REALTORS in conjunction with Hinesville Area Board of REALTORS
Presents
5 Star Customer Service: The Ultimate Advantage
Instructor Juanita McDowell
Wednesday, May 3rd at 9:30 am ~ HABR Classroom ~ Sign In 9 am
When buying a home, stellar Customer Service is crucial to the overall experience for the consumer. This class will teach Real Estate professionals how to deliver “Five Star” customer service that involves giving them prompt response times, education, and smooth problem solving in a high-tech world. Even more so when you consider the fact that there are an alarming number of home sellers who are attempting to do it themselves. However, consumers are willing to engage an Agent for value - ease of sale and overall stellar customer service. This class will provide guidelines and best practices for providing five-star customer service to the consumer before, during, and after a transaction. Students will not only capture a client for the first transaction, but for life. In the meantime, delight their client and snag loads of referrals for the future. (Co-written by Marsha Thompson and Juanita McDowell.) Course # 71538 3 Hours Continuing Education Credit.
Register Early Limited Seating
Regular Registration Ends Sunday, April 30.
HABR Members Regular Registration $35.00 Onsite Registration $45.00
Non HABR Members Regular Registration $45.00 Onsite Registration $55.00
Register through your Navica Account
Printed Class Handouts Available by Request for a Fee. Please select when registering.
A digitial class handout will be send to all registants 1 day before class.