Using your Supra eKEY and XpressKEY
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Supra Support: 877-699-6787
Getting Set Up:
- Call or Email us to let us know which key you would like
- eKEYs can be set up by email
- Appointments are needed for XpressKEY set up
- Billing information is needed for monthly/quarterly billing and $50 activation fee
- Please give us notice in advance with:
- Number of keyboxes needed
- Shackle code requested (if different)
- When you will be by to pick up
- REMINDER: Lockboxes are like checking out a library book. They are assigned by serial number. If you check any out, YOU are responsible for them.
- Use our transfer form to transfer boxes to another agent
Manage your Supra Account:
- Go to www.supraekey.com
- Assign lockboxes to listings, check notifications, showings, etc.
- If you get a new phone, or reinstall the application - you will need a new authorization code. Call us or call Supra directly BEFORE meeting clients.
- DON'T wait until you're in the field to test your Supra! If you haven't used it in a while, or are having any issues, make sure to test on a lockbox before leaving the office. Call us if you need to test your key.